"This is good stuff (set up guide), can't thank you enough for what you have done."
"I just wanted to take a moment to tell you THANK YOU for the superior tech support you continually provide me! It's a real pleasure to work with vendors that have the precision and professionalism that you do."
"Your service was outstanding and our first week with the unit has yielded excellent results. Thank you for your thoroughness and concern for our facility and the work in which we are involved."
"A quick note of thanks from a pleased Plant Manager in Ontario. This message is in thanks to you for your professionalism during the install and training phases this last July and August of 2011 (four horizontal loaders)."
"Thank you for the excellent site support visit"
"I appreciated Rob’s time resolving our problem with conveyors. We received very positive feedback from crafts people re: training."
"The Combi machines are running great. Can you send me a CAD drawing of a 3 person Combi for my records?"
"I just wanted to write again to tell you how impressed I was with Dave and Nick. They were on time and completely focused on what needed to get done. Your willingness to get your folks in over shutdown saved us a lot of time and money. I appreciate this greatly."
"Your training and the quick troubleshooting skills your tech provided to our production associates was outstanding. His professionalism, courtesy and overall knowledge truly puts him in an elite class."
"Thank you for your assistance this past week. We found out there was a bad connection at the red relay. Once the connection was corrected the relay activated and everthing turned on. Again thanks a lot for aiding me in loading the software and helping us get running.
"I checked the two settings you suggested on my case erector and it is running perfectly. You have wonderful customer service!"
"Like most, I never call an equipment supplier just to say “all is well”, but the entire Combi team has been a pleasure to work with, and the equipment is running great."
"Thank you for your great customer service"
I work with a lot of vendors and you are always my favorite! Sincerely appreciate the extra efforts you give on rush orders.
"I just wanted to take a minute and compliment Ray for his recent efforts on our behalf. Start up at each location was a struggle as our clients were not prepared when Ray arrived. He conducted himself professionally under adverse conditions and all who interfaced with him were very complimentary about the new machines and Ray"