Service & Parts

Combi's customer service and support staff is always happy to answer any questions you may have about our packaging solutions. You can contact us via phone or email. Our packing systems electrical and mechanical engineers, as well as regional sales managers and customer service representatives, work closely with you to create a seamless transition from the point of sale to the design and maintence of your packing system.

Technical Service

Hours: 7:30 am to 4:00 pm EST
Toll-Free: (866) 472-5236 or (800) 521-9072
After Hours M-F: 4:00 pm to 11:00 pm EST
After Hours Weekends: 8:00 am to 11:00 pm EST weekends
Phone: (330) 327-5667
Fax: (330) 456-4403
Email:  [email protected]
Contact the Service Department Online

Parts Sales

Hours: 7:30 am to 4:30 pm EST
Toll-Free: (866) 426-9470 or (800) 521-9072
Fax: (330) 456-4403
Email:  [email protected]
Contact the Parts Department Online
Find Parts online

Set Up Procedures

Install and Start Up Procedures

For optimum performance and safety, all operators of Combi equipment should be fully trained to safely operate machines at maximum efficiency,... Read more
Maintenance Agreement

Maintenance Agreements

We know you live with daily challenges like production schedules, delivery time lines and budget constraints.  Combi Packaging Systems... Read more
Machine Upgrade And Rebuild Program

Machine Upgrade and Rebuild Program

On a Limited Budget? Extend the Useful Life of Your Combi Equipment If you are on a budget but would like to see increased productivity, extended... Read more
Remote Access

Remote Access Maintenance

Reduce Expensive In-Field Service Calls* No one knows the high cost of a down machine more than you.  With our improved ability to respond to... Read more
Combi Training

Technical Training

Protect your investment with professional training by Combi qualified, factory trained technicians.  Our free, day and one half technical class... Read more
Extended Warranty

Extended Warranty

Combi's extended warranty program is available with new machine purchase or for existing machines currently within the original warranty... Read more
3M-Matic case sealer parts, Piezas para Selladora de Cajas 3M-Matic

Replacement parts for 3M™ Packaging Equipment

    Engineered for rugged duty with steel construction and epoxy powder painted surfaces, 3M-Matic™ Case Sealers still have... Read more

Frequently Asked Questions

Q: Does Combi offer financing? A: Yes, Combi can suggest financing companies experienced in leasing packaging equipment. We also offer a rent to own... Read more