Service & Parts

Combi's customer service and support staff are always happy to answer any questions you may have. Our electrical and mechanical engineers, as well as regional sales managers and customer service representatives, work closely with you to create a seamless transition from the point of sale to the design and maintenance of your system.

Technical Service

Hours: 7:30 am to 4:00 pm EST
Toll-Free: (866) 472-5236 or (800) 521-9072
After Hours M-F: 4:00 pm to 11:00 pm EST
After Hours Weekends: 8:00 am to 11:00 pm EST weekends
Phone: (330) 327-5667
Fax: (330) 456-4403
Email:  service@combi.com
Contact the Service Department Online

Parts Sales

Hours: 7:30 am to 4:30 pm EST
Toll-Free: (866) 426-9470 or (800) 521-9072
Fax: (330) 456-4403
Email:  parts@combi.com
Contact the Parts Department Online
Find Parts online

Buyback Program

Did you know if you have old, idle Combi machines that are no longer productive, Combi may buy back the packaging equipment?  Our used equip...
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Install and Start Up Procedures

For optimum performance and safety, all operators of Combi equipment should be fully trained to safely operate machines at maximum efficienc...
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Maintenance Agreements

We know you live with daily challenges like production schedules, delivery time lines and budget constraints.  Combi Packaging Systems LLC c...
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Combi Packaging Equipment Rebuild Program

If you are on a budget but would like to see increased productivity, extended machine life or upgrades, our rebuild program will provide you...
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Remote Access Maintenance

No one knows the high cost of a down machine more than you.  With our improved ability to respond to critical situations without actually be...
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Technical Training

Protect your investment with professional training by Combi qualified, factory trained technicians....
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Extended Warranty

Combi's extended warranty program is available with new machine purchase or for existing machines currently within the original warranty per...
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Replacement parts for 3M™ Packaging Equipment

Engineered for rugged duty with steel construction and epoxy powder painted surfaces, 3M-Matic™ Case Sealers still have parts that wear and ...
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Frequently Asked Questions

Q: Does Combi offer financing? A: Yes, Combi can suggest financing companies experienced in leasing packaging equipment. We also offer a ren...
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